What to do if your IP is blocked using Spamhaus Blocklist and belongs to IP range

2013-07-15 08:39:29 GMT our IP range was placed to Spamhouse SBL blacklist, so if your server IP belongs to this range, you should configure your server resend your outgoing emails throught our SMTP server. 

Our SMTP server hostname: austeja.balticservers.com


You current MTA should bounce with error like this:

"Your message did not reach some or all of the intended recipients.


The following recipient(s) cannot be reached:

            server.hostname: 550 5.7.1 Service unavailable; Client host [X.XXX.XXX .XXX] blocked using Spamhaus Blocklist, mail from IP banned; To request removal from this list see http://www.spamhaus.org/query/bl?ip=X.XXX.XXX.XXX."


How to configure your server resend outgoing emails?

If you are using WHM/cPanel control panel you can configure SMTP resend your emails in your WHM control panel.

1. Choose  "Exim Configuration Manager"

2. In find flied search "Smarthost support"

3. Select empty filed and add "* austeja.balticservers.com"

4. Save


If you are using Directadmin control panel you can configure SMTP resned your emails by editing your Exim configuation files.

1. Access SSH console

2. With your favorite editor edit   /etc/exim.conf

vi /etc/exim.conf

You should comment these lines:

# driver = dnslookup
# domains = ! +local_domains
# ignore_target_hosts =
# condition = "${perl{check_limits}}"
# transport = remote_smtp
# no_more

and add:


driver = manualroute
domains = ! +local_domains
ignore_target_hosts =
condition = "${perl{check_limits}}"
transport = remote_smtp
route_list = * austeja.balticservers.com


to applay new changes you should restart mail server: service exim restart


If you have other control panel or custom SMTP server configuration and have some problems to resend your emails, you should contact us.


Attention.  If your domain have DNS TXT or SPF records, you should create or edit them like this:

yourdomain.tld. IN SPF "v=spf1 +a +mx +a:backupmx.balticservers.com ?all"

if TXT record:

yourdomain.tld. IN TXT "v=spf1 +a +mx +a:backupmx.balticservers.com ?all"


Restrictions. There are some restrictions using our SMTP server. One unique emailbox like example@yourdomain.tld can send 100 email per hour.


Tags: spamhouse RBL
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